NOTOOL terms of service.

Plain terms for using NOTOOL without pretending AI output is magic, final or risk-free.

Effective 12 June 2026

Your documents remain yours, trial and shared-service access has limits, AI answers must be checked, and higher-risk workflows need approval before they are switched on.

1. Acceptance of terms

By accessing or using NOTOOL, you agree to these terms. If you do not agree, do not use the service.

2. What NOTOOL does

NOTOOL is a document analysis and query platform. It processes uploaded documents using AI and retrieval systems so users can ask questions, review evidence, and generate source-backed outputs.

The service supports judgement. It does not replace legal, contractual, engineering, estimating, safety, compliance or other professional sign-off.

3. Trial, launch and shared-service limits

Some NOTOOL access is provided as trial, launch, evaluation, starter-credit, PAYG or approval-gated access. Unless you have a separate written enterprise agreement, you acknowledge that:

  • trial and launch access may run on shared infrastructure with other users
  • features, availability, limits and performance may change as the product develops
  • queries, usage, response quality and technical telemetry may be logged for support, abuse prevention, cost control, product improvement and quality review
  • you should not rely on trial or evaluation access for critical business decisions without checking the source material yourself
  • higher-risk integrations, large packs, Gmail, Google Drive, CAD/DWG/DXF, API access, enterprise arrangements or free-webmail promotional credit may require manual setup before use

4. Your documents and outputs

You keep ownership of the documents and files you upload. NOTOOL does not claim ownership of your source materials.

By uploading material to NOTOOL, you represent that you own it or have all rights, licences, permissions, copyright permissions, moral-rights permissions, privacy permissions and other authority needed to upload, process, query and use that material in this service.

You are responsible for the material you upload and for making sure it is lawful, appropriate and authorised for this use. Generated outputs are provided to help you review your material, not as a substitute for checking the source documents.

5. AI and third-party processing

To provide the service, NOTOOL may send document content, prompts, query context, extracted text, tables, images, metadata or related material to third-party infrastructure and AI providers, including providers such as Google, Anthropic, Stripe, hosting, email, analytics, support and scheduling services.

Provider behaviour may vary by plan, environment, approval status and deployment model. If you need dedicated hosting, stricter data residency or special commercial terms, arrange that before uploading sensitive material.

6. Data retention and deletion

Uploaded documents, extracted text, generated outputs, logs and account records may be retained so NOTOOL can operate the service, show history, support users, investigate issues, manage billing/credit, prevent abuse and improve quality.

To request deletion of your material, contact [email protected]. Some records may need to be kept where required for billing, security, audit, dispute handling or legal reasons.

7. Acceptable use

You agree not to:

  • upload viruses, malware or harmful code
  • use NOTOOL for unlawful, abusive or rights-infringing purposes
  • upload documents or other material you do not have the right to process
  • upload illegal, exploitative, abusive, threatening, defamatory, privacy-invasive, sexually exploitative, child sexual abuse, non-consensual intimate, hateful or otherwise unlawful material
  • share access credentials with unauthorised people
  • try to bypass usage controls, approval gates, security controls or billing/credit systems
  • reverse-engineer, harvest or extract the underlying models, prompts, pipeline architecture or service internals except where expressly allowed in writing

8. Disclaimers

NOTOOL is provided on an as-is and as-available basis to the maximum extent permitted by law.

AI-generated content can be incomplete, wrong, stale, badly scoped or over-confident. It may contain errors in quantities, prices, dates, specifications, inclusions, exclusions, compliance statements, contract interpretation or risk assessment. You are responsible for checking outputs against the source material and getting appropriate professional review before acting.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under Australian law.

9. Limitation of liability

To the maximum extent permitted by law, NOTOOL is not liable for indirect, incidental, special, consequential, punitive or business-loss damages arising from your use of the service, including loss of profit, opportunity, contract, data, goodwill, productivity or reliance on an incorrect output.

For free, trial or promotional access, NOTOOL's total liability is limited to the amount you paid for that access, which may be nil. For paid access, liability is limited to the fees you paid to NOTOOL for the affected service in the three months before the event giving rise to the claim, unless a non-excludable law requires otherwise.

10. Indemnity

You agree to indemnify NOTOOL against claims, losses and costs arising from your breach of these terms, your upload or processing of material you were not entitled to use, your unlawful use of the service, or your reliance on outputs without appropriate review.

11. Changes

NOTOOL may update these terms from time to time. Continued use after changes means you accept the updated terms. Separate signed enterprise agreements can override these public terms where they expressly say so.

12. Governing law

These terms are governed by the laws of New South Wales, Australia. If any part is found unenforceable, the rest continues as far as legally possible.

NOTOOL | ABN 66 691 752 682

Contact: [email protected]